All cancellations have to be sent in writing to Spektar putovanja d.o.o.
Cancellation before August 15, 2023 – full refund deducting a handling fee of 30 EUR.
Cancellation from August 16 till September 16, 2023 – a refund of 50% deducting a handling fee of 30 EUR.
Cancellation after September 16, 2023 – after this date, there will be no refund whatsoever.
IMPORTANT: Spektar putovanja d.o.o. reserves the right to charge 30,00 EUR for any name change.
METHODS OF PAYMENT
If you use, visit and browse these websites, you accept and agree on collecting the user's personal data necessary for the realization of our services. You can find the explanation on the purpose of collecting and using the user's personal data everywhere on our websites, on data collection spots and on various forms and blank forms.
We commit to protect our customers' privacy. We collect only the user data necessary for the realization of our services. All user data is strongly protected and available only to the employees to whom it is necessary for performing services. We share with our partners (for example, hoteliers, transporters, airlines) only the data necessary for the realization of their services. All our employees and business partners are responsible for respecting the principles of privacy protection.
The data collected in this way is never used for the purposes of promotion. The data which we use for the purpose of promotion is collected exclusivity via other forms, for example, a newsletter in which the user is familiar with the purpose of using his email address.
If you have any questions regarding the mentioned above or you want to verify with us the status of your personal data and delete it from all our archives and records, please contact us via the following email: [email protected]